Joker Card Customer Service

Contact Joker Card customer service in Canada by calling 1-855-288-0926 (Mastercard/physical cards) or 1-833-293-7721 (virtual Mastercard). Support is available for balance inquiries, declined transactions, lost cards, and disputes.

By MyJokerCard Editorial Team · Updated May 12, 2026 · 4 min read

Quick Answer

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FAQ

Common Questions

What is the Joker Card customer service number in Canada?

For Joker Mastercard and physical cards: 1-855-288-0926. For Virtual Joker Prepaid Mastercard: 1-833-293-7721. For Virtual Joker Prepaid Visa: 1-833-778-3580. All numbers are toll-free.

How do I dispute a Joker Card transaction?

To dispute a transaction on your Joker Card, call the customer service number on the back of your card or visit jokercard.ca/dispute-transaction. Have your card number and transaction details ready.

What do I do if my Joker Card is lost or stolen?

Call Joker Card customer service immediately at 1-855-288-0926 (Mastercard) or 1-833-293-7721 (virtual Mastercard) to report your card lost or stolen and protect your remaining balance.

How do I contact Joker Card support online?

Visit jokercard.ca and go to the Contact Us page. You can also access support through cardholder.jokercard.ca after logging in with your card number.